Customer Service / FAQ
Users must provide and maintain adequate anchor points and material to secure the hammock based on the weight.
(i.e. rope, chain, cable, webbing )
Both the Bula 2 Layer hammock and the Watui (single layer) hammock are identical in size and hold approximately 80 Gallons of water without people.
Once a person gets in water with 80 Gallons will spill out and displace some of the weight.
Water = 8.34 lbs per Gallon.
Multiply 8.34 x Gallons= Water Weight.
Human Weight + Water Weight = Total Load (must be less than 750 lbs.)
We recommend 40-45 gallons of water for use as a Hot Tub and 20-25 gallons of water use in the Bula as a Hot Waterbed.
Good for 2-3 hours use depending on ambient temperature and other factors.
The included smart charger can charge the batter in 3 hours or less.
Note: that continual use is rarely needed. Typically, you will need to run the pump ( battery) for 30-45 minutes to heat up the Hydor Hammock. Then you can shut it off to save battery and avoid overheating the water.
Every 20-45 minutes you can run the pump (battery) for 10 minutes to heat the water back up to desired temp.
Ambient Temperatures will dictate times.
It would have to really freezing outside.
– Bula weighs 14 lbs
– Watui is 11.5 lbs.
– Heater with the hoses is 60 lbs. Dimensions are 35x23x14 inches.
The Hydro Hammock™ ships loosely in boxes 24x12x8. They can be packed tighter but we recommend storing them as loos as possible for longevity.
Simply attach to your propane tank, attach a garden hose from your city water source, or use a bucket, river, lake or whatever and use the provided inflow hose to pump the water!
With the city water / garden hose method you don’t need to use the pump (battery) just the propane. This is really cool in the backyard!
We shooting for late summer to get caught up and have inventory on hand. If you don’t want to Pre-order, please sign up for our mailing list and we’ll put you on the waitlist to be notified when ship times have changed significantly.
However, UV rays will decrease the life of your hammock.
The waterproof material is excellent and the hammock can be folded and stored many times without damaging the material.
We recommend cleaning the hammock as instructed before storing for long periods. With proper care, the Hammock will continue to be the center of your outdoor relaxation for years to come!
For storage, it is recommend to manually turn off your propane tank and disconnect it from the heater system.
Rinse thoroughly after salt water exposure.
DO NOT bleach. DO NOT machine wash.
Allow hammock to completely dry before storing for more than a day or 2.
To unpack simply lay the hammock out on a clean surface, unfold and hand from the supplied carabiners or other adequate device.
When done empty water, hang to dry and store in the bag. We recommend completely drying the hammock before storing for long periods.
Please contact us if you are outside of this region and we will let you know if it is possible to ship to your country. email: firstname.lastname@example.org
Additional and spare batteries can be used easily with battery accessory clamps included.
The system charges off of 110 V smart charger that can be connected to an inverter or generator, either gas or solar.